Most people would say that I had to say goodbye to my 17 year old cat, Kaya. But, I think that she’s still with me, just not like she has been for the last 15 years.
Kaya was literally my first spay cat – in vet school. As students, we learn basic and advanced surgical techniques by [...]
I had to put to sleep an old dog today. He was 17 and ready to go.
It was sad and difficult as it always is – to say goodbye to an old friend. What made today a little different than normal was the despair and feeling of helplessness that the owner was feeling.
Vets as a [...]
February 26, 2009 – 12:47 am
Well, it’s been a while in between blogs. “How could that be?” you ask. While I would love to be able to make a nice sounding and relatively justified reason, like, “It’s just so busy right now at the clinic,” or “The economy is in the dumper so I’ve slacked off,” I really can’t take [...]
January 9, 2009 – 4:13 pm
Happy New Year from everyone at VetCareComplete!
The air is fresh, the sun is shining and we are full of unprecedented amounts of optimism about the year ahead. We are the people who believe that the glass is completely full (half water and half air = full glass). We are so excited about this new year [...]
By VetCareComplete
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Also posted in Goals, pet insurance
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Tagged animal, best, cat, Cat Insurance, clients, euthanasia, family, insurance, perfect, pet insurance, policies, policy, quality of life, VetCareComplete, veterinarian
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October 4, 2008 – 9:48 pm
So, along with an insane exercise program I have just begun, I have decided to start my hobby of baking. Now, I’m only talking about making a Bundt cake every so often or a coffee cake to take to work or such. I’m not talking about changing professions or starting the next Nabisco, because I [...]
By VetCareComplete
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Also posted in Cat Insurance, Dog Insurance, Goals, Stories, Uncategorized, pet insurance
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Tagged baking, Betty Crocker, blueberry muffin, Bundt, coffee cake, economics, Nabisco, recipe, stress
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September 3, 2008 – 12:20 pm
Somebody told me that is getting harder to spend your money without getting angry. I agree. How sad is that? We put up with so much lame customer service that it’s become the standard that companies aspire to.
I mean, why don’t we boycott companies that outservice their customer service call centers (like my phone company)? [...]
By VetCareComplete
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Also posted in Goals, Stories
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Tagged call center, customer service, exceed, exceptional, expectations, honest, phone company, reliable, roofer, standard, value
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August 29, 2008 – 2:45 pm
I saw a client of mine the other day that really embodies what the average pet owner thinks about pet insurance… not that there was any negativity by any means. She was a very concerned and lovely young woman who loves her dog and would do anything for him. She just didn’t know much [...]
August 11, 2008 – 6:42 pm
I mean, truthfully, who really likes going to the doctor? Hypochondriacs and those “Münchausen by Proxy” people are all I can think of that like it.
Right now, I’m with my family at our yearly beach trip in the Outer Banks, NC – a place as close to heaven as I can imagine. I take [...]
It is with a heavy heart that I write about the passing of Reggie, the 17 year old dachshund that has been such an inspiration to this project. When he came into the office today, it was clear that his health had taken a dramatic turn for the worse. His owner reported that [...]
My brother Jim emailed me yesterday and told me about something that was bothering him. It seems he was watching The Today Show and they had a Consumer Reports segment on “tip-offs” and “rip-offs”. What got him upset was that they really ripped up the whole pet insurance industry as a big waste of money. [...]
